unu4dPrivacy Policy
This page describes what we collect when you use unu4d and how we keep that data protected. We at unu4d take your privacy seriously and operate under strict data-handling standards across all our services — slot tournaments, live-dealer tables, sportsbook coverage, and esports markets.
Our commitment is straightforward: we collect only the information needed to verify your account, process your deposits and withdrawals, and comply with Indonesian financial regulations. We do not sell your data to third parties, and we do not use your personal information for marketing without your consent.
Our services are available only where local law permits. If you have questions about how we handle your information, our support team is available during business hours via email and live chat.
What we collect on unu4d
We collect your email address, phone number, and full name when you register an account. During account verification, we ask for a government-issued ID (KTP, passport, or driver's license), a selfie holding that ID, and proof of address dated within the last three months. We also collect your banking details when you link a payment method — whether that is DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or a traditional Indonesian bank such as mobile banking, local payment, online payment, or e-wallet.
When you use unu4d, we log your IP address, device type, browser version, and the games or markets you access. We track your deposit and withdrawal history, tournament participation, and account balance. We also store cookies on your device to remember your login session and language preference.
We do not collect biometric data beyond the selfie required for KYC verification. We do not track your location in real time, and we do not monitor your activity outside unu4d.
KYC data is encrypted
Your identity documents are stored on encrypted servers and are never shared with external parties without your explicit consent or a valid legal order.
How we use your data
We use your email and phone number to send account notifications — login alerts, deposit confirmations, withdrawal status updates, and password-reset links. We use your KYC documents to verify your identity and comply with Indonesian anti-money-laundering (AML) regulations. We use your banking details solely to process your transactions through our payment partners.
We analyze your gameplay patterns and tournament history to improve our game selection and tournament scheduling. We do not use this data to profile you for marketing purposes. We do not sell your email address or phone number to advertisers.
Our support team may access your account history to help you recover a lost password, dispute a transaction, or resolve a technical issue. All support staff sign confidentiality agreements and are trained on data-protection protocols.
Third-party processors
Our payment processors (mobile banking, local payment, online payment, e-wallet, mobile banking, and Indonesian banks) receive your banking details to complete transactions. These processors operate under their own privacy policies and are responsible for protecting your financial information. We do not control how they store or use your data beyond the scope of payment processing.
We use cloud hosting providers to store our servers and databases. These providers may be located outside Indonesia. We ensure all data transfers are encrypted and that our hosting partners comply with international data-protection standards.
We do not share your account data with game developers, sportsbook operators, or live-casino studios. These third parties receive only anonymized gameplay statistics — never your personal information.
Your rights and our commitments
You have the right to request a copy of all personal data we hold about you. You can ask us to correct inaccurate information, delete your account and associated data, or restrict how we use your information. To exercise these rights, contact our support team with a written request and proof of identity.
We retain your KYC documents for seven years to comply with Indonesian financial regulations. We retain your transaction history for five years. After these periods, we delete or anonymize your data unless we are required by law to keep it longer.
We use cookies to store your login session, language preference, and device fingerprint. You can disable cookies in your browser settings, but this may prevent you from accessing unu4d. We do not use third-party tracking cookies or analytics tools that follow you across other websites.
Contact and updates
Our support team responds to privacy inquiries during business hours. You can reach us via email or live chat through your unu4d account dashboard. We also accept written requests by post to our registered office in Jakarta.
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by email at least 30 days before they take effect. Your continued use of unu4d after an update constitutes your acceptance of the new policy.
This policy applies to all users of unu4d across supported jurisdictions. If you have concerns about how we handle your data during major events such as Liga 1 tournaments or Idul Fitri holiday periods, when traffic is high, our support team can explain our data-protection measures in detail.